Skip to content
Working day to day

Tasks and task sets

Your queue is the product's answer to "what should I be doing"; task sets are how it gets filled without anyone remembering to fill it.

Updated

My Tasks is your own queue, in three tabs: Due, Overdue and Completed. Each row shows the task, its source — what created it — its due date and status.

The source column is the one to read. A task that says policy renewal is telling you it came from a policy’s review cycle; open the linked record with Open linked entity rather than trying to remember which policy it was.

Three actions per row:

  • Complete — done. Select several and complete them together.
  • Skip… — deliberately not doing it, with a reason. Skipping is a recorded decision, which is why it asks.
  • Reschedule… — move the due date.
The programme task board

Open, overdue and due-this-week across the programme, with owners and lifecycle status.

You rarely create a task by hand. They arrive from the work: a policy review falling due, a corrective action opened under a finding, an onboarding step, an access review item, a vendor reassessment coming round on its tier’s cadence.

That is the design. A task in Vendorica always points at a record, which is what makes “done” mean something specific.

Task sets are reusable step sequences that fan out when a trigger fires — an onboarding checklist, a leaver routine, a post-incident review sequence.

  1. New task set, and give it a trigger: the event that starts it — a contract created, an incident raised, a finding raised, and others.

  2. Add conditions, if this set should only run for some occurrences of that trigger. All conditions must hold. No conditions means it starts every time the trigger fires.

  3. Add steps. Each step is a task: a title, a description, an owner and a due offset in days. Drag to reorder — steps run in the order shown.

  4. Choose each step’s owner strategy. A specific user, a personnel group (round-robin), the person the trigger fired for, or that person’s manager.

  5. Read the preview. It shows what would be created if the set were instantiated today, resolved owners and all. If a step shows an unresolved owner — an empty group, say — fix it now rather than discovering it when the trigger fires.

Conditions gate the trigger, not a manual run. If you start a task set by hand, it runs — an explicit instruction is a decision that has already been made.